Refund policy
90-Day Boat Wings Trial & Return Policy
We want you to be confident with your Boat Wings purchase, so we offer a 90-day return period from the date you receive your order.
If you decide Boat Wings aren’t right for you, you can return them within 90 days for a refund of the product purchase price, provided:
- The Boat Wings are returned in good, clean and serviceable condition, allowing for reasonable use during the trial period.
- The product has not been damaged, abused or modified.
- You contact us before returning the product so we can provide return instructions.
- Return freight for change-of-mind returns is paid by the customer.
- Original delivery/freight charges are not refundable on change-of-mind returns.
Once the returned Boat Wings have been received and inspected, we will process the refund.
Faulty, damaged or incorrect items
Faulty, damaged or incorrect items aren't treated as change-of-mind returns. If your item is faulty, arrived damaged or isn't what you ordered, we'll cover the return freight and sort out a repair, replacement or refund under Australian Consumer Law. See our Warranty page for how to make a claim.
This 90-day return policy is in addition to any rights you may have under Australian Consumer Law.